Returns & Exchanges

At Bprimal, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit or meet your expectations, we offer a 30-day return policy for a refund or exchange on all full-priced items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the product is unworn and in its original state.

• 3.
  Ship the Items

  Print your generated shipping label and drop the package off at your nearest authorized postal location or courier service.

• 4.
  Quality Check & Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.